Landlord Services
The quality management of your property is a very serious matter.
Quality management of your property has many benefits, including
maximising capital returns as well as preventing costly mistakes.
Professional management is not only about finding the right tenant.
It now involves countless pages of new legislation. Compliance with
this legislation is mandatory for all owners and failing to do so can
incur substantial penalties. It has been noted Insurance companies have
begun to use breaches of compliance to avoid settlement of some claims.
Property management is a very serious business and must be
approached in a professional manner. Here at Whitsunday Management we
take a highly professional approach to managing all our properties,
residential, commercial or body corporate.
We hope you find the following information helpful and interesting.
We look forward to discussing our services with you in the near future.
PROPERTY MANAGEMENT AIMS
Whitsunday Management provides a professional property management
service, giving the attention required for protecting the property
owners valuable asset.
In order to achieve this service, we adopt procedures keeping
systems simple, but efficient, following the work of reputable offices
associated with the real estate industry. We are also aware of the need
for technology and aim to regularly update and remain effective.
The property management division is fully computerised allowing us to offer precise and up to date information.
Our aims for successful property management include:
To provide the best service to landlords at all times by communicating and listening to your needs and acting accordingly.
To maintain a professional service and continually develop procedures to improve our service.
To keep abreast of the changes in the industry and to advise you of these changes immediately.
To Maximise the return on your property.
KEEPING THE LANDLORD INFORMED
Regular, routine property inspections:
We pride ourselves at Whitsunday Management on conducting "routine
inspections" thoroughly every three months. We also carry out extensive
entry condition reports at the time the lease commences and a thorough
exit inspection when the tenant vacates the property.
The exterior and interior of properties are inspected every three months.
Written reports are forwarded to owners after the inspection outlining the condition of the property and any recommendations.
Maintenance:
Maintenance and repairs are arranged according to landlord
instructions and with compliance with the Act in the case of an
emergency.
Under the Residential Tenancies Act (1995) several changes have been made regarding maintenance.
It is now the responsibility of the owner to maintain the property
in a 'reasonable' standard and to repair and maintain all chattels to a
level consistent with the entry inspection report.
It is also the owner's responsibility to ensure security standards
are of a 'reasonable' standard for a tenant. Door locks, window locks
and security screens must be upgraded to an acceptable level.
Maintenance Staff:
The tradespeople and maintenance staff we engage must have the following:
Current Workers Compensation coverage
Current Public Liability
Current licenses relevant to their trade
Offer competitive rates.
Demonstrate reliability and professional standards.
We will, if requested, use tradespeople of your own choice provided they meet the above criteria.
STATEMENTS
You have the option of choosing to receive statements at the end of the month or mid month and end of month.
These statements detail all rent collected and payments of any maintenance accounts.
You may have your money transferred by EFT directly into your nominated bank account.
At the end of the financial year we provide you with a fully
comprehensive statement that will assist you with lodging your tax
return.
WHAT OUR LANDLORDS SAY ABOUT US
" The people in Property Management really look after the properties as if they were their own."
"We have had our rental property with PRDnationwide Whitsunday for 8 years and the service I receive is great."
"Thank you for the written reports following routine inspections, they allow me to follow the progress of my property."
" To the ladies who keep the tenants and landlords happy, they do a fantastic job".
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